Terms & Conditions
By placing an order, you are forming a legally binding contract with All About Signs, for products and services, and you agree to be bound by the following Terms and Conditions.
CUSTOMERS
If you are placing this order in the name of a company, you must be legally authorized to place this order for the company.
Ontario resellers of print material purchased from All About Signs In Print must provide a valid PST number.
PRICING & QUOTATIONS
Prices published at the All About Signs website are subject to change without notice. Every effort will be made to notify clients of price increases in advance.
Quotations, either emailed or faxed, will be honored for up to 30 days after the quote date.
Published prices at the All About Signs website are based on clients supplying digital files prepared according to written guidelines at the All About Signs website. Failure to setup files according to these guidelines may result in additional charges.
Changes made by All About Signs to client supplied files will be subject to extra charges.
A basic fee of $35.00 CAD will be charged for layout to graphics or advertisements for work that is not supplied ready for print, which covers one hour of design and layout services. Each additional hour is charged at a rate of $35.00 per hour.
TERMS OF SALE
All About Signs accepts cash, personal and company cheques, money orders, Visa and MasterCard and PayPal.
All orders require a 50% deposit upon placing an order with balance being COD. For all USA orders, full prepayment is required.
In the event that a personal or company cheque is returned for non-sufficient funds, the Client will be required to pay a $25.00 NSF fee to All About Signs.
In the event of non-payments that lead to dispute and/or litigation, the Client agrees to pay all legal and collection fees incurred by All About Signs.
SALES TAX
All Canadian orders are subject to GST. All Ontario orders are subject to HST.
PROOFING, COLOUR MATCHING & PRINT QUALITY
All About Signs will reproduce colour from digital files as closely as possible, but may not exactly match color and density due to limitations in the proofing and printing process, as well as neighboring image ink requirements. A reasonable variation in colour between original materials, proofs and the completed order, will be considered acceptable print quality.
Clients must provide high resolution images suited to the offset printing process. All About Signs is not liable for images printing poorly due to the Client providing low resolution images.
Clients must provide all full colour printing images in CDR format. All About Signs is not responsible for any colour shift that occurs in conversions. All About Signs charges a conversion fee of $15.00 where files are provided in a file type other than CDR.
Full colour jobs that contain large solid areas of black ink should have the black set up as Rich Black (see File Specification section of website). All About Signs will not be responsible for printing a consistent, solid and rich black if the Client has not set up their files accordingly.
COMPLAINTS
All complaints must be made within 5 business days of receipt of the job. Orders with manufacturing errors and/or defects will be rerun on the next print run at no charge to the client, at the discretion of All About Signs. All About Sign's sole liability shall be limited to reprinting of the order. Unsatisfactory orders as a result of Client errors will be reprinted at a reduced rate as agreed between All About Signs and the customer.
ERRORS AND OMISSIONS
All About Signs is not responsible for errors and omissions approved by the Client. The client is solely responsible for errors missed during the proofing process of either artwork supplied by the client or artwork created by All About Signs.
INDEMNIFICATION
The client will indemnify and hold harmless All About Signs from any loss, expense, and damages arising out of violation of copyright or trademark laws from the illegal use of images, photographs, slogans, trademarks, or graphical work supplied by the Client.
DELIVERY & SHIPPING
All posted turnaround times are approximate and although All About Signs will make every effort to meet these delivery times, All About Signs will not be liable for any costs or damages resulting from deliveries made later than expected to the Client.
Delays or damage during shipping are the sole responsibility of the carrier providing shipping services. All About Signs is not responsible for delays or damage caused during shipping.
All out of province and USA orders require full payment in advance of printing.
By ordering services you agree that all print materials, whether installed or not, remain the property of All About Signs until paid in full, and that in the event of default of payment that All About Signs may attend your property for the purpose of removing its signs and that outstanding accounts may result in a construction lien and that any costs associated with revovery of your outstanding account you will be responsible for.